News

One of the primary reasons why VoC programmes do not succeed is the failure to engage employees in the process. So we’re delighted to announce the launch of our new ‘Badges and Leaderboards’ capability designed to boost employee engagement.

The ‘Badges and Leaderboards’ features lets ServiceTick use...

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We’re delighted to announce the launch of a new feature in the ServiceTick console.

‘Click Through’ has been designed to take you straight to the heart of your insights in one simple click.

                                                                                                         ...

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Investment and pensions products are typically of high value and come with a huge emotional attachment for the customer. Investing for the future or managing retirement savings are often ‘once in a lifetime’ decisions which involve significant levels of trust.

However, the opportunity for provider...

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At ServiceTick we take pride in providing enterprise-level customer experience solutions to some of the most trusted brands in the UK.

We believe customer feedback can be used as the fuel that powers internal business improvements and external customer processes. Due to this, we’ve created a rang...

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In this sixth show in the ServiceTalk podcast, Technology and Innovation Director Paul O'Brien and Head of Product Paul Middlege talk to Davies Group CEO Dan Saulter about what Davies does and how it does it, how ServiceTick fits into the group and what impact technology will have on the group's fut...

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