News

“Never make predictions; especially about the future”

Casey Stengel, one-time manager of the New York Yankees baseball team offered many a wise word including this judgement on predicting the future. But we are all creatures of habit, particularly in the world of business; and so, at the start of...

Read More...

ServiceTick is pleased to announce an enhanced two-way integration with SessionCam, a leading innovator and provider of intelligent website optimization solutions.

The original integration between ServiceTick and Sessioncam meant that, where feedback to a web survey had been provided, clients co...

Read More...

“'Twas the night before Christmas and all through the house not a creature was stirring, not even a mouse. The stockings were hung by the chimney with care In hopes that St Nicholas soon would be there.”

An idyllic view of Christmas and one that, were it left entirely to Mr Claus, would be a univ...

Read More...

One of ServiceTick’s longest-standing clients, Endsleigh Insurance, has won Gold for ‘Best Deployment of Customer Insight’ at the European Contact Centre and Customer Service Awards (the longest established awards in Europe recognising organisations that are leading the way in delivering exceptional...

Read More...

ServiceTick, the feedback company that helps some of the UK's largest companies keep a finger on the pulse of what their customers feel, has recruited Paul O’Brien to the new role of Technology and Innovation Director.

Paul has been working in software, mobile and the high technology industry for...

Read More...