Scottish Enterprise has appointed ServiceTick to gather feedback on its service delivery and help it live up to its customer promise of answering calls promptly and courteously.
ServiceTick has announced the appointment of Martin Puttock as National Sales Director.
Customer feedback specialist, ServiceTick, has been appointed by BGL to monitor and improve brand advocacy scores across all its brands.
Six is the smallest perfect number and this week ServiceTick is celebrating its 6th birthday after a near perfect year of growth.
The landscape of customer feedback has changed dramatically over the last five years. Technology has ushered in new ways of gathering customer insight, making the process more instant, intelligent and insightful.
The biggest payout from the feedback maturity dividend comes when feedback operates as the agent of culture change within an organisation.