Real-time Voice of the Customer insight

Generate immediate and actionable multi-channel customer feedback.

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Track and benchmark Effort, NPS and CSAT

Collect customer-focused metrics and benchmark by touchpoint.

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Manage and improve agent performance

Use feedback for performance management and rewards.

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Enable pro-active customer recovery

Reduce complaints and win-back lost customers.

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ServiceTick appoints new MD to manage growth plan

ServiceTick, the leading solution for post-transaction customer feedback in the UK today announced the appointment of Jason Wolfe as Managing Director.

ServiceTick Ranked among Tech Track 100 Fastest Growing Technology Companies in the UK

ServiceTick today announced that it has been ranked in the 2015 Tech Track 100, a listing of the UK’s fastest-growing technology companies.

Lucky number 8

This is the week that ServiceTick celebrates its 8th birthday.

A new office for ServiceTick

To support our future growth and expansion, we have just taken on a second Norwich office which will provide the main base of operations for our ServiceTick team.

ServiceTick recognised in first report on the clusters powering the UK digital economy

ServiceTick has been named in the first “Tech Nation” report that provides a comprehensive analysis of the clusters that are powering the UK’s digital economy.